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PRINCIPLES OF ORGANIZATIONAL PERFORMANCE MANAGEMENT

PRINCIPLES OF ORGANIZATIONAL PERFORMANCE MANAGEMENT

Competencies:
7014.1.1: Management in the Nursing Profession – The graduate evaluates the responsibility and accountability of nursing management in the operations of complex healthcare organizations.
7014.1.2: Operational Performance in Healthcare Organization – The graduate uses data and analytics to advance the operational performance of a healthcare organization.
7014.1.3: Roles and Responsibilities of the Nurse Leader – The graduate demonstrates expertise in nurse leader roles to improve operational performance needed to improve quality and safety in healthcare organizations.
7014.1.4: Management of Human Resources – The graduate demonstrates the ability to effectively manage human resources to promote a professional environment conducive to skilled and safe patient care.

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Introduction:

The purpose of this assessment is to help you develop the necessary skills and expertise to manage in the healthcare setting and understand the unique aspects of nursing leadership. Nursing leadership requires a unique set of skills relating to organizational performance and the healthcare industry. Leadership in the nursing profession, roles and responsibilities of the nurse leader, and human resource management are essential components of nursing management for leaders within the healthcare industry to understand. As the healthcare industry continues to change and reform, it is important for nurse leaders to be well prepared and well-rounded in the concepts of healthcare management and nursing leadership.

For this assessment, consider yourself a nurse leader (which could be your current role if you are in a nurse leadership role at your organization) responsible for multiple departments, units, or service areas. You are struggling with performance of outcome measures that are below benchmarks. You feel that if your teams and staff were more engaged, your outcomes would improve.

Requirements:

A. Create a performance data scorecard you could use to focus on outcome measures in your healthcare organization in which you do the following:

1. Identify the patient population being addressed.

2. Identify at least one outcome measure related to the population identified in part A1 for each of the following indicators:

� performance

� quality

� patient safety

� employee engagement

B. Discuss the necessary processes that drive each outcome measure.

1. Discuss at least one additional indicator that would be important for a nurse leader to monitor on a regular basis to drive outcomes as part of the performance data scorecard.

C. Discuss at least three advantages of the performance data scorecard created in part A.

D. Analyze at least two current trends in healthcare that are related specifically to employee engagement.

1. Explain the relationship between employee engagement and healthcare quality.

2. Discuss whether current tools in your organization adequately provide nurse leadership with data regarding employee engagement.

E. Create a plan to improve employee engagement based on the performance data scorecard.

Note: This plan may include but is not limited to goals, strategies, evaluation, timeline, etc.

1. Discuss leadership best practices that improve employee engagement.

F. When you use sources, include all in-text citations and references in APA format.

Note: For definitions of terms commonly used in the rubric, see the Rubric Terms web link included in the Evaluation Procedures section.

Note: When using sources to support ideas and elements in an assessment, the submission MUST include APA formatted in-text citations with a corresponding reference list for any direct quotes or paraphrasing. It is not necessary to list sources that were consulted if they have not been quoted or paraphrased in the text of the assessment.

Note: No more than a combined total of 30% of a submission can be directly quoted or closely paraphrased from outside sources, even if cited correctly. For tips on using APA style, please refer to the APA Handout web link included in the APA Guidelines section.

Rublic

BNP Task 1
Top of Form

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Score/Level
Articulation of Response (clarity, organization, mechanics)
The candidate provides unsatisfactory articulation of response.
The candidate provides weak articulation of response.
The candidate provides limited articulation of response.
The candidate provides adequate articulation of response.
The candidate provides substantial articulation of response.

A1. Patient Population
The candidate does not identify the patient population being addressed.
Not applicable.
Not applicable.
Not applicable.
The candidate identifies the patient population being addressed.

A2. Outcome Measures

The candidate does not identify at least 1 appropriate outcome measure related to the population identified in part A1 for each of the given indicators.
Not applicable.
Not applicable.
Not applicable.
The candidate identifies at least 1 appropriate outcome measure related to the population identified in part A1 for each of the given indicators.

B. Necessary Processes
The candidate does not provide a logical discussion of the necessary processes that drive each outcome measure.
The candidate provides a logical discussion, with no detail, of the necessary processes that drive each outcome measure.
The candidate provides a logical discussion, with limited detail, of the necessary processes that drive each outcome measure.
The candidate provides a logical discussion, with adequate detail, of the necessary processes that drive each outcome measure.
The candidate provides a logical discussion, with substantial detail, of the necessary processes that drive each outcome measure.

B1. Additional Indicators

The candidate does not provide a logical discussion of at least 1 additional indicator that would be important for a nurse leader to monitor on a regular basis to drive outcomes as part of the performance data scorecard.
The candidate provides a logical discussion, with no detail, of at least 1 additional indicator that would be important for a nurse leader to monitor on a regular basis to drive outcomes as part of the performance data scorecard.
The candidate provides a logical discussion, with limited detail, of at least 1 additional indicator that would be important for a nurse leader to monitor on a regular basis to drive outcomes as part of the performance data scorecard.
The candidate provides a logical discussion, with adequate detail, of at least 1 additional indicator that would be important for a nurse leader to monitor on a regular basis to drive outcomes as part of the performance data scorecard.
The candidate provides a logical discussion, with substantial detail, of at least 1 additional indicator that would be important for a nurse leader to monitor on a regular basis to drive outcomes as part of the performance data scorecard.

C. Advantages

The candidate does not provide a logical discussion of at least 3 advantages of the performance data scorecard created in part A.
The candidate provides a logical discussion, with no detail, of at least 3 advantages of the performance data scorecard created in part A.
The candidate provides a logical discussion, with limited detail, of at least 3 advantages of the performance data scorecard created in part A.
The candidate provides a logical discussion, with adequate detail, of at least 3 advantages of the performance data scorecard created in part A.
The candidate provides a logical discussion, with substantial detail, of at least 3 advantages of the performance data scorecard created in part A.

D. Current Trends

The candidate does not provide a plausible analysis of at least 2 current trends in healthcare that are related specifically to employee engagement.
The candidate provides a plausible analysis, with no detail, of at least 2 current trends in healthcare that are related specifically to employee engagement.
The candidate provides a plausible analysis, with limited detail, of at least 2 current trends in healthcare that are related specifically to employee engagement.
The candidate provides a plausible analysis, with adequate detail, of at least 2 current trends in healthcare that are related specifically to employee engagement.
The candidate provides a plausible analysis, with substantial detail, of at least 2 current trends in healthcare that are related specifically to employee engagement.

D1.Relationship
The candidate does not provide a logical explanation of the relationship between employee engagement and healthcare quality.
The candidate provides a logical explanation, with no detail, of the relationship between employee engagement and healthcare quality.
The candidate provides a logical explanation, with limited detail, of the relationship between employee engagement and healthcare quality.
The candidate provides a logical explanation, with adequate detail, of the relationship between employee engagement and healthcare quality.
The candidate provides a logical explanation, with substantial detail, of the relationship between employee engagement and healthcare quality.

D2. Current Tools

The candidate does not provide a logical discussion of whether current tools in the candidate�s organization adequately provide nurse leadership with data regarding employee engagement.
The candidate provides a logical discussion, with no detail, of whether current tools in the candidate�s organization adequately provide nurse leadership with data regarding employee engagement.
The candidate provides a logical discussion, with limited detail, of whether current tools in the candidate�s organization adequately provide nurse leadership with data regarding employee engagement.
The candidate provides a logical discussion, with adequate detail, of whether current tools in the candidate�s organization adequately provide nurse leadership with data regarding employee engagement.
The candidate provides a logical discussion, with substantial detail, of whether current tools in the candidate�s organization adequately provide nurse leadership with data regarding employee engagement.

E. Improving Employee Engagement

The candidate does not provide an appropriate plan to improve employee engagement based on the performance data scorecard.
The candidate provides an appropriate plan, with no detail, to improve employee engagement based on the performance data scorecard.
The candidate provides an appropriate plan, with limited detail, to improve employee engagement based on the performance data scorecard.
The candidate provides an appropriate plan, with adequate detail, to improve employee engagement based on the performance data scorecard.
The candidate provides an appropriate plan, with substantial detail, to improve employee engagement based on the performance data scorecard.

E1. Leadership Best Practices
The candidate does not provide a logical discussion of leadership best practices to improve employee engagement.
The candidate provides a logical discussion, with no detail, of leadership best practices to improve employee engagement.
The candidate provides a logical discussion, with limited detail, of leadership best practices to improve employee engagement.
The candidate provides a logical discussion, with adequate detail, of leadership best practices to improve employee engagement.
The candidate provides a logical discussion, with substantial detail, of leadership best practices to improve employee engagement.

F. Sources
When the candidate uses sources, the candidate does not provide in-text citations and references.
When the candidate uses sources, the candidate provides only some in-text citations and references.
When the candidate uses sources, the candidate provides appropriate in-text citations and references with major deviations from APA style.
When the candidate uses sources, the candidate provides appropriate in-text citations and references with minor deviations from APA style.
When the candidate uses sources, the candidate provides appropriate in-text citations and references with no readily detectable deviations from APA style, OR the candidate does not use sources.

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