how ethical standards protect taxpayers, Tax Professionals, and H&R Block.

The study guide is provided to give you a hard copy of the objectives and check-forunderstanding questions. It is suggested you print the guide prior to taking the WBT. You
may use it to take notes prior to taking the course exam. The guide may also be used in
the tax office for researching topics found in this course.

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Module 1: Importance of Ethics
By the end of this module, you should be able to:
• Define ethics.
• Identify how ethical standards protect taxpayers, Tax Professionals, and H&R
Block.
• List risks and penalties of noncompliance.
• Name points of contact for ethics questions, situations, or violations.

Check for Understanding:
1. What should you do if you discover that a taxpayer has previously not complied with
the revenue laws of the United States?
• Call the IRS immediately
• Notify your Field Leader
• Advise the taxpayer of the facts and the consequences for noncompliance
• Nothing: you are only responsible for the return you are preparing
2. What should you do if you receive an IRS letter indicating that you have committed a
paid preparer violation?
• Contact the confidential H&R Block Talkline
• Respond to the letter on your own
• Ask another Tax Professional to help you
• Notify your supervisor or District Manager immediately

Notes:

Module 2: Due Diligence, Know Tax Law
After completing this module, you will be able to:
• State basic tax details of:
 Qualifying child/qualifying relative, dependency
 Head of household
 Tie-breaker rules
• Define the contemporaneous records requirement and show how to enter Due
Diligence Notes into BlockWorks

Check for Understanding:
1. Which of the following is not an EITC due diligence requirement?
• Computation of an eligibility checklist
• Computation of the credit
• Verification of employment
• Record retention
2. Of the four EITC due diligence requirements, which one relies most on your thorough
interview?
• Completion of………………………………….

ethical standards protect taxpayers

ethical standards protect taxpayers