Expand on your colleague’s posting. What insights did you gain from your colleague’s posting? Offer an alternative suggestion. If you reside outside of the United States, how might this information apply?
It is important for scholar-practitioners of management to consider how different organizational perspectives affect society. The Apple case indicates that Chinese personnel were not treated well (Bolman & Deal, 2013). Numerous concerns were expressed in regards to the uncaring approach pursued by Apple. Issues such as poor working conditions, long working hours, worker strikes, and a riot indicate that the employee-employer relationship is strained. This human resource (HR) orientation is unhealthy for Apple and for society. The Apple case evokes “centuries-old images of sacrificing people for profits and…bosses as heartless and insensitive” (Bolman & Deal, 2013, p.115).
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Morgan’s (2006) psychic prison metaphor can be useful in understanding why Apple followed outdated HR practices. “The metaphor…encourages us to recognize that rationality is often irrationality in disguise” (Morgan, 2006, p.237). Apple’s seemingly rational profit-oriented focus disguises the fact that human resources are individuals with their own agendas and not necessarily under the control of the organization. A more effective HR approach can be seen at Nucor.
“Social exchange theory suggests that individuals are drawn to participate and invest in rewarding relationships, after which they become bound to return benefits or favors to their partners in exchange” (Kehoe & Wright, 2013, p.372). Social exchange theory can be useful in understanding how HR practices affect the employee-employer relationship
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